Warranty of Fashion & Performance

Our flooring warranties are where peace of mind meets the perfect home. Choosing the right flooring for your space is an investment, not just in terms of aesthetics but also in durability and longevity.

Perfect Home® Carpet Warranty FAQs

At Perfect Home®, we provide striking, high-quality carpet designed to meet a wide range of active lifestyles. Whether you have energetic kids and active pets, or you simply love entertaining at home, we take pride in providing peace of mind for our customers! That’s why Perfect Home Flooring is backed by the best warranties available so they can withstand wear and tear and look incredible doing it. Explore these Frequently Asked Questions for even more valuable warranty information.

You can select the Perfect Home Carpet warranties that you need for your specific home conditions based on the 5-Star4-Star, and 3-Star categories. 5-Star categories offer the longest carpet warranties, and 3-Star categories offer shorter carpet warranties. The categories include Stain ResistancePet Stain ResistanceSoil ResistanceAbrasive WearTexture RetentionFade ResistanceManufacturing Defects, and Customer Satisfaction.

All Perfect Home carpet products come with Lifetime Warranties for Stain ResistancePet Stain Resistance, and Soil Resistance*!
*The 5-Star and 4-Star Pet Stain Resistance Lifetime Warranty covers urine, feces, and vomit. The 3-Star Pet Stain Resistance Lifetime Warranty covers urine.

If you find manufacturing defects in your Perfect Home carpet products:

  • Selecting a 5-Star Perfect Home Carpet Warranty covers a span of 25+ Years to report Manufacturing Defects.
  • Selecting a 4-Star Perfect Home Carpet Warranty covers a span of 20 Years to report Manufacturing Defects.
  • Selecting a 3-Star Perfect Home Carpet Warranty covers a span of 15 Years to report Manufacturing Defects.

If you are not satisfied with the Perfect Home carpet in your home:

  • Selecting a 5-Star Perfect Home Carpet Warranty covers a Customer Satisfaction period of 90+ Days.
  • Selecting a 4-Star Perfect Home Carpet Warranty covers a Customer Satisfaction period of 60 Days.
  • Selecting a 3-Star Perfect Home Carpet Warranty covers a Customer Satisfaction period of 30 Days.